What does our clinical director have to say about building resilience as a helper?
Joddie Walker on Building Resilience for the Front-Line Helper: It’s a Lifestyle, Not a Task on Your ‘To-Do’ List!When we work on the front lines and hold positions where we listen empathetically to others' trauma stories, it becomes imperative to...
4 Keys for Helping Someone With a Mental Illness
Someone you care about has a mental illness – what do you do? The temptation is to try to persuade the person to think or act differently, but that doesn’t work very well. You end up arguing and talking in circles, only to get frustrated with each...
What Is CIGD and Why Is It So Important in the Workplace?
Having facilitated hundreds of Critical Incident Group Debriefings (CIGD), there’s always a magical moment during the intervention when I reflect to myself, “this process really helps people heal from trauma exposure”. I have used this model in many...